This Privacy Policy explains how dbbet collects, uses, stores, shares, and protects the personal data of every player who registers or interacts with our platform. We are committed to handling your information with the same transparency and care that we apply to every other aspect of the dbbet experience for Pakistani players.
dbbet is Pakistan's premier online sports betting and casino platform, serving players from Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and across Pakistan. In operating the platform and delivering the services Pakistani players expect — from cricket betting and live casino to slots and instant PKR withdrawals via JazzCash and EasyPaisa — dbbet necessarily collects and processes certain personal data about the individuals who use the platform.
We take this responsibility seriously. The purpose of this Privacy Policy is to be fully transparent about what data dbbet collects, why it is collected, how long it is retained, who it is shared with, and what rights you hold as a dbbet user in relation to your personal data. This document is written in plain English so that every Pakistani player — not just legal professionals — can understand what they are agreeing to.
This Privacy Policy applies to all personal data collected through the dbbet website at dbbet.lol, any mobile-optimised version of the platform, and all communications between dbbet and its registered users, including but not limited to emails, SMS notifications, live chat transcripts, and customer support interactions.
The following definitions apply throughout this Privacy Policy:
dbbet collects the minimum personal data necessary to operate the platform, verify player identity, process financial transactions, comply with regulatory requirements, and deliver a safe and responsible gaming environment. The categories of personal data dbbet may collect are set out below:
dbbet collects personal data through the following channels and mechanisms:
The majority of the personal data dbbet holds about you is provided directly by you — at the point of account registration, during KYC verification, when making a deposit or requesting a withdrawal, when contacting customer support, or when updating your account settings.
Technical and device data — including your IP address, device fingerprint, session timestamps, and gaming activity logs — are collected automatically when you access the dbbet platform. This collection occurs in the background and does not require any active input from you beyond accessing the platform.
dbbet may receive personal data about you from certified third-party service providers, including:
dbbet uses cookies and similar tracking technologies to collect certain technical data during your use of the platform. Please refer to Section 10 of this Privacy Policy for full details of the cookies dbbet uses and how you can manage your cookie preferences.
dbbet processes your personal data for specific, legitimate purposes only. The table below sets out the primary purposes for which your personal data is processed and the categories of data used for each purpose:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, device data |
| Identity verification and KYC compliance | Registration data, KYC data |
| Processing deposits and withdrawals | Financial transaction data, KYC data |
| Delivering betting and casino gaming services | Gaming activity data, financial data |
| Fraud detection and prevention | Technical data, financial data, gaming data |
| Anti-money-laundering (AML) screening | KYC data, financial transaction data |
| Customer support and complaint resolution | Communication data, gaming data, account data |
| Responsible gaming monitoring and tools | Gaming activity data, responsible gaming data |
| Regulatory compliance and audit | All categories as required by applicable regulations |
| Platform security and session integrity | Technical data, device data |
| Personalised promotional offers (with consent) | Gaming activity data, account preferences |
| Platform performance analytics and improvement | Anonymised/aggregated technical and gaming data |
dbbet processes your personal data only where a valid legal basis exists for doing so. The primary legal bases on which dbbet relies are as follows:
The processing of your registration data, KYC data, and financial transaction data is necessary for dbbet to perform its contractual obligations to you under the dbbet Terms and Conditions — specifically to create and maintain your account, verify your identity, process your transactions, and deliver gaming services.
Certain processing activities — particularly KYC identity verification, AML screening, and the maintenance of transaction records — are required by applicable laws, regulations, and international gaming licensing standards. dbbet is obligated to perform and retain records of this processing regardless of your consent preferences.
dbbet processes certain technical and device data, gaming activity patterns, and communication data on the basis of its legitimate interests in preventing fraud, maintaining platform security, monitoring for problem gambling indicators, and improving the quality of the gaming experience it delivers to Pakistani players. Where legitimate interests are the relied-upon basis, dbbet has assessed that this interest is proportionate and does not override your fundamental rights and freedoms.
Where dbbet processes your personal data for marketing communications — including SMS promotional messages and account notifications about offers and bonuses — this processing is conducted on the basis of your consent. You may withdraw this consent at any time by adjusting your communication preferences in your dbbet account settings or by contacting the dbbet support team.
dbbet does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Your personal data is shared with third parties only in the specific circumstances described below, and only to the extent necessary for the relevant purpose.
dbbet shares personal data with third-party service providers who process data on dbbet's behalf under binding data processing agreements. These providers include:
dbbet may disclose personal data to regulatory authorities, gaming licensing bodies, law enforcement agencies, or courts where such disclosure is required by applicable law, a valid legal process, or a court order. In such circumstances, dbbet will disclose only the minimum data necessary to satisfy the legal requirement and will seek to notify you of the disclosure where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of dbbet's assets, your personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection obligations being assumed by the acquiring party.
dbbet retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by law, regulation, or legitimate operational necessity. The primary retention periods are set out below:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Regulatory compliance and dispute resolution |
| KYC identity documents | Duration of account + 5 years post-closure | AML regulatory requirements |
| Financial transaction records | 7 years post-transaction | Financial record-keeping obligations |
| Gaming activity logs | Duration of account + 3 years post-closure | Dispute resolution and responsible gaming auditing |
| Support communications | 3 years from last interaction | Quality assurance and dispute evidence |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming obligation |
| Technical / device / session logs | 12 months from collection | Security monitoring and fraud detection |
| Marketing consent records | Until consent withdrawn + 3 years | Evidencing lawful basis for communications |
Following the expiry of the applicable retention period, personal data is securely and irreversibly deleted or anonymised so that it can no longer be associated with any identifiable individual.
dbbet implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
The dbbet platform uses cookies and similar browser-based tracking technologies to ensure the platform functions correctly, to remember your login state, to detect and prevent fraudulent activity, and to analyse how the platform is used so that we can improve the experience for Pakistani players.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the dbbet platform — in particular, disabling session cookies will prevent you from remaining logged in between pages. Strictly necessary and security cookies cannot be disabled without ceasing use of the platform.
As a dbbet user, you hold the following rights in relation to the personal data dbbet processes about you. To exercise any of these rights, please contact the dbbet support team using the details in Section 17.
You have the right to request a copy of the personal data dbbet holds about you, along with information about how it is being processed. dbbet will provide this information within 30 days of a verified request.
You have the right to request correction of any inaccurate or incomplete personal data dbbet holds about you. Some corrections — such as changes to your registered name — may require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and no other legal basis applies, or where processing was unlawful. This right is subject to dbbet's legal obligations to retain certain data for regulatory and compliance purposes.
You may request that dbbet restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or where you have objected to processing based on legitimate interests.
Where processing is based on consent or on the performance of a contract and is carried out by automated means, you have the right to receive the personal data you have provided to dbbet in a structured, commonly used, machine-readable format.
You may object to the processing of your personal data where dbbet is relying on legitimate interests as the legal basis. You may also object at any time to the processing of your data for direct marketing purposes, and dbbet will cease such processing immediately upon receipt of your objection.
Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
If dbbet discovers or has reasonable cause to believe that personal data has been collected from an individual under the age of 21, dbbet will immediately suspend the relevant account, investigate the registration, and — if underage use is confirmed — permanently close the account and delete or securely isolate all associated personal data, subject to any mandatory legal retention obligations.
If you are a parent or guardian and believe that your child (under 21) has registered a dbbet account or has accessed the platform, please contact the dbbet support team immediately using the contact details in Section 17. dbbet will investigate the matter as a priority and take all appropriate action.
dbbet also recommends that parents and guardians make use of parental control software to restrict access to online gaming and gambling platforms from devices accessible to minors. Several reputable parental control tools are available for Pakistani device environments across Android, iOS, and Windows platforms.
The dbbet platform integrates with third-party services — including licensed game providers, payment gateways, and identity verification systems — in order to deliver a complete gaming experience to Pakistani players. These third-party services operate under their own privacy policies and are responsible for their own data handling practices in relation to any data they independently collect during the delivery of their services.
dbbet conducts due diligence on all third-party service providers prior to integration, including review of their data protection practices and, where applicable, the execution of binding data processing agreements that impose data protection obligations equivalent to those observed by dbbet.
Game providers including Evolution Gaming, Pragmatic Play, and NetEnt are independently certified by recognised third-party gaming laboratories and maintain their own data protection frameworks. Information processed by these providers during your gaming sessions — such as game round data and RNG outputs — is governed by the applicable provider's certified privacy practices.
With your consent, dbbet may send you marketing communications relating to platform promotions, bonus offers, new game launches, cricket betting specials, and PSL-related offers. These communications may be delivered via:
You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent will not affect your ability to use the dbbet platform or your entitlement to receive transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — which are sent on the basis of contractual necessity rather than marketing consent.
In operating the dbbet platform and delivering its services to Pakistani players, it may be necessary for dbbet to transfer personal data to service providers and infrastructure systems located outside Pakistan. This may occur in the course of cloud-based data hosting, KYC processing, game delivery by international providers, or fraud screening.
Where personal data is transferred to a country or territory that does not maintain data protection standards equivalent to those applicable to dbbet's operations, dbbet will implement appropriate safeguards to ensure that your personal data remains protected to the same standard as if it were processed within Pakistan. These safeguards may include binding contractual clauses, vendor certification under internationally recognised data protection frameworks, or other appropriate transfer mechanisms.
By using the dbbet platform, you acknowledge that cross-border transfers of your personal data may occur in the circumstances described above and consent to such transfers where they are conducted under the safeguards described in this section.
dbbet reserves the right to update, amend, or replace this Privacy Policy at any time. The most current version of the Privacy Policy will always be published at dbbet.lol/privacy-policy, with the effective date displayed at the top of the document.
Where a material change is made to this Privacy Policy — such as a change in the purposes for which data is processed, the introduction of a new category of data collection, or a change in how data is shared — dbbet will use reasonable efforts to notify registered users via the dbbet platform interface or via SMS to their registered Pakistani mobile number at least 7 days before the change takes effect.
Your continued use of the dbbet platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the revised policy, you should cease using the dbbet platform and close your account by contacting the dbbet support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data dbbet holds about you, please contact us through any of the following channels:
dbbet will acknowledge receipt of your data privacy inquiry within 2 business days and will provide a substantive response within 30 calendar days in accordance with the timelines described in Section 11 of this Privacy Policy.
These six commitments summarise what the dbbet Privacy Policy means in practical terms for Pakistani players using the platform every day.
Every byte of data you transmit to dbbet — your login, your deposit, your bet — travels through a 256-bit encrypted SSL/TLS tunnel. No third party intercepting that connection can read anything. This is the same encryption standard used by major international banks.
dbbet operates a strict policy of never selling, renting, or trading Pakistani player data to third-party marketers, data brokers, or advertising networks. Your personal information — your name, your mobile number, your gaming habits — is not a product. It never will be at dbbet.
dbbet collects only the personal data that is genuinely necessary to operate your account, verify your identity, process your transactions, and keep the platform safe and fair. We do not collect data speculatively or for undefined future purposes. If we don't need it to serve you, we don't collect it.
You can access, correct, download, restrict, or request deletion of your personal data at any time. dbbet processes all verified data rights requests within 30 days. These are not theoretical rights buried in a legal document — they are rights that dbbet's support team is trained to process efficiently.
dbbet publishes exact data retention periods for every category of personal data it holds. When the retention period for your data expires, it is securely and irreversibly deleted — not archived indefinitely. You always know how long your information is kept and why.
In the unlikely event of a data breach that could affect your personal data, dbbet commits to notifying affected users without undue delay and taking immediate remedial action. Transparency in security incidents is a core principle of how dbbet operates its data protection programme.
dbbet handles your data responsibly so you can focus on what matters — cricket betting, live casino, 500+ slots, and instant PKR payouts. A platform built for Pakistan, operating to international standards.
21+ only. This Privacy Policy is effective from 1 January 2026. See also our Terms & Conditions.